24/7 Emergency Service

When a Kitchen Goes Down, the Whole Operation Feels It.

Urgency without panic. When equipment failure puts the operation at risk, call directly and explain what is down.

24/7Emergency service

DirectPhone call

PMPriority customers

No overtimeFor PM emergency calls

What Matters

When Equipment Is Down, Clarity Beats Guessing.

The faster Jon understands what failed, where it is, what it is doing and whether the kitchen can keep operating, the better the next step can be.

Call direct for immediate emergencies.
Share equipment type, symptoms and location.
Upload photos through the form when time allows.
PM customers receive priority handling according to the current service structure.

Emergency Flow

No false promises. No corporate script.

For urgent issues, call 401-601-5367 first.

Equipment type, symptoms, error codes and service impact matter.

Jon determines the next practical step based on the situation.

After the immediate issue, PM can help reduce future surprises.

After the Emergency

Once a kitchen gets through an emergency, the smarter question is: what else is close to becoming a problem?

FAQ

Clear answers before you pick up the phone.

Does Kismet offer 24/7 emergency service?

Yes. Emergency service is available 24/7 for urgent commercial kitchen equipment breakdowns.

Should I call or submit the form during an emergency?

For immediate emergencies, call 401-601-5367 directly. The form is useful when you can provide details and photos.

Do PM customers receive priority?

Yes. PM customers receive priority service and no overtime on emergency service calls according to the current briefing.

Can Kismet guarantee a response time?

No specific response time is promised. Call directly so Jon can understand the situation and advise the next step.

Next Step

Call direct. If it can wait long enough for details, submit the request form with photos.